Escuela Técnica Superior de
Ingeniería y Sistemas de Telecomunicación
Universidad Politécnica de Madrid

Universidad Politécnica de Madrid

Evolution of SGIC

 

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At the end of 2004, the Polytechnical University of Madrid signed an agreement with the National Agency of Evaluation and Qualification (ANECA) with the purpose that all the colleges were included in the different official announcements of the Institutional Evaluation Plan (PEI). The Superior  Technical School of Engineering and Systems of Telecommunication (ETSIST) was included in the first batch of participating colleges in the 2004/05 official announcement.

This process led to the creation of a Self-Assessment Committee in the School. This Committee consists of 16 members from different sectors of the School (PDI, PAS and students) and performed the analysis of the situation in which the school was in those moments (December 2004 - February 2005). The continuation of this process involved the visit of an External Evaluation Committee to our School (April 2005). The culmination of the evaluation process was the preparation of an Improvement Plan for ETSIST for the period 2005/09.

 

Internal Quality Assurance System (SGIC 1.0)

The Internal Quality Assurance System (SGIC 1.0) was the former approved design that is currently in revision and replaced by a new SGIC 2.0 that is process of drafting prior to its approval.

  • The Quality Manuel version 1.0 was the initial document that supported the Quality Management System of the ETSIST at its initial version.
  • The Procedures Manual was the additional document of the Quality Manual that developed all the procedures that forms the Process Map. A PDF version of the ETSIST Complete Process Map v.1.0 can be downloaded.

Processes can be checked in the next table:

STRATEGIC PROCESSES
DEVELOPMENT, CHEKING AND IMPROVEMENT OF THE PLANNING

QUALITY OF THE TEACHING PROGRAMMES
PLANNING SECTORIAL PLANNING

QUALIFICATION AND ANALYSIS OF THE RESULTS
KEY PROCESSES
STUDENT'S PROFILES AND ADMISSION TEACHING

STUDENT'S RECORD MANAGEMENT
TUDENT'S ADVICE TEACHING DEVELOPMENT STUDENT'S MOBILITY PROGRAMMES UNIVERSITY ACTIVITIES CARRER GUIDANCE
SUPPORTING PROCESSES
 STAFF MANAGEMENT
 MATERIAL RESOURCES MANAGEMENT SERVICES MANAGEMENT COLLECTION OF INFORMATION FROM INTEREST GROUPS OTHER SUPPORTING PROCESSES

 

Strategic Processes

Are those that provide all the other processes with directives and are carried out by the headship or others bodies. They are usually referred to laws, rules, etc, applicable to the service and they are not controlled by it.


Key Processes

Concern to different Services areas and have impact on the customer adding value to him. They are the main activities of the Services. Provide information about the quality of teaching, researching and University services. 


Supporting Processess

Give support to the main processes that a Service carried out. They are the processes that help us when the time comes for making our main processes.